> ## Documentation Index
> Fetch the complete documentation index at: https://help.e-banano.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage eBanano Notifications and Email Preferences

> Control which emails and push notifications you receive from eBanano — including data alerts, order updates, and promotional messages.

eBanano sends helpful notifications to keep you in the loop — from the moment you buy a plan to real-time alerts when your data is running low mid-trip. You're in full control of what you hear from us, and updating your preferences takes just a few taps.

## Types of Notifications

Here's a quick overview of the different notifications eBanano can send you:

<CardGroup cols={2}>
  <Card title="Order & eSIM Alerts" icon="bell" href="/purchases/order-history">
    Stay informed at every step — you'll receive order confirmations, eSIM delivery notifications, and activation confirmations so you always know your plan is ready to use.
  </Card>

  <Card title="Data Usage Alerts" icon="chart-bar" href="/using-esim/managing-data">
    Get a heads-up before you run out of data. eBanano will notify you when you've used **80%** and **95%** of your plan so you can top up before you're left without a connection.
  </Card>

  <Card title="Account Notifications" icon="user" href="/account/security">
    Important alerts related to your account security — including password changes, login attempts from a new device, and other account activity you should know about.
  </Card>

  <Card title="Promotional Emails" icon="envelope" href="/bananos/what-are-bananos">
    Hear about special offers, newly available destinations, Bananos promotions, and seasonal deals. Great for finding a bargain before your next trip!
  </Card>
</CardGroup>

## How to Update Your Notification Settings

<Steps>
  <Step title="Log in to your account">
    Visit [ebanano.com](https://ebanano.com) and sign in to your eBanano account.
  </Step>

  <Step title="Go to Account Settings > Notifications">
    Tap your profile icon in the top corner, then navigate to **Account Settings > Notifications**.
  </Step>

  <Step title="Toggle each notification type on or off">
    You'll see a list of notification categories. Simply toggle each one on or off according to your preferences.
  </Step>

  <Step title="Save your preferences">
    Tap **Save** to apply your changes. Your new notification settings will take effect immediately.
  </Step>
</Steps>

<Info>
  **Order confirmations, eSIM delivery notifications, and security alerts cannot be turned off.** These are essential communications — they ensure you receive your eSIM and stay protected. All other notification types are fully optional.
</Info>

<Tip>
  We highly recommend keeping **data usage alerts** switched on. There's nothing worse than running out of data in the middle of navigating an unfamiliar city — a timely nudge at 80% gives you plenty of time to grab a top-up.
</Tip>

## Related Articles

<CardGroup cols={2}>
  <Card title="Profile Settings" icon="user" href="/account/profile-settings">
    Update your name, email, language, and other account preferences.
  </Card>

  <Card title="Managing Your Data" icon="signal" href="/using-esim/managing-data">
    Learn how to track and top up your data while you're on the go.
  </Card>
</CardGroup>