How to Access Profile Settings
1
Log in to your eBanano account
Visit ebanano.com and sign in with your email and password (or your Google/Apple account if you signed up that way).
2
Tap your profile icon or name
Look for your profile icon or your name in the top corner of the screen. Give it a tap or click to open your account menu.
3
Select Account Settings or Profile
Choose Account Settings or Profile from the dropdown menu to open your settings page.
What You Can Change
Once you’re in your profile settings, here’s what you can update:- Display name — Change how your name appears in the app and in emails.
- Email address — Update to a new email address any time.
- Password — Set a new password whenever you like. We recommend updating it periodically for security.
- Preferred language — Choose between English, Russian, and Kazakh to use eBanano in the language that suits you best.
- Currency preference — Set your preferred display currency so prices always show up the way you expect.
After changing your email, you’ll receive a verification link at your new address. Make sure to click it to confirm the change — until you do, your old email remains active.
Deleting Your Account
How do I delete my eBanano account?
How do I delete my eBanano account?
We’re sorry to see you go! If you’d like to permanently delete your account, please reach out to our support team — account deletion can’t be done directly from the app, so just drop us a message and we’ll take care of it for you.Before you request deletion, please keep in mind:
- Your entire order history will be permanently removed.
- Any unused Bananos in your balance will be forfeited and cannot be recovered.
- Active eSIM plans will no longer be accessible through your account.
Related Articles
Security
Set up two-factor authentication and keep your account protected.
Notifications
Control which emails and alerts you receive from eBanano.