Step-by-Step: Buying Your eSIM
1
Go to ebanano.com and find your destination
Head to ebanano.com and use the search bar to look up your destination country or region. You’ll see all available plans for that area, including data allowances, validity periods, and pricing — all clearly laid out with no fine print surprises.
2
Select a plan
Browse the available options and pick the one that fits your trip. Not sure what to look for? Check out our Choosing a Plan guide for help deciding between local, regional, and global plans — and for tips on estimating how much data you’ll need.
3
Create an account or log in
If it’s your first time, you’ll be prompted to create a free eBanano account using your email address. This takes about 30 seconds and means your eSIM purchase history, plan details, and QR codes are always saved and accessible. Already have an account? Just log in and carry on.
4
Choose a payment method and complete checkout
eBanano supports major credit and debit cards, as well as popular digital wallets. All payments are processed securely. Review your order summary one last time, then hit Confirm Purchase. That’s your work done!
5
Check your email for your eSIM delivery
Within moments of completing checkout, you’ll receive a confirmation email containing your eSIM QR code, your plan details (data allowance, validity, supported countries), and step-by-step installation instructions. Keep this email handy — you’ll need it to set up your eSIM.
6
Install your eSIM
Scan the QR code in your phone’s settings to install and activate your eSIM. For a full guide tailored to your device, head to our Installation Overview. It’s easier than you’d expect!
Install your eSIM before you travel. The installation process requires an internet connection, and airport Wi-Fi can be spotty (or worse, paywalled). Get it set up at home so you land already connected. ✈️
What’s in the eSIM Email?
When your eSIM arrives in your inbox, here’s what you’ll find:- QR code — this is the key to your eSIM. Scan it from your phone’s SIM settings to download and install your plan.
- Activation instructions — simple, step-by-step guidance tailored to iPhone and Android users.
- Plan details — your data allowance, the validity period (i.e., how many days your plan is active), and a list of supported countries.
- Order confirmation — a record of your purchase for your own reference.
Frequently Asked Questions
How quickly will I receive my eSIM?
How quickly will I receive my eSIM?
Almost instantly. In most cases, your eSIM QR code arrives in your inbox within a minute or two of completing your purchase. If it hasn’t shown up after 5 minutes, check your spam or junk folder — sometimes overzealous email filters grab it.
I didn't get the email — what should I do?
I didn't get the email — what should I do?
First, check your spam or junk folder (it happens to the best of us). If it’s not there, log in to your eBanano account — your eSIM and QR code are always saved there and can be resent to your email address. Still no luck? Reach out to our support team and we’ll get it sorted quickly.
Can I buy a plan for someone else?
Can I buy a plan for someone else?
Absolutely! You can purchase an eBanano eSIM as a gift or on behalf of a travel companion. Just make sure to forward the eSIM email (with the QR code) to the person who’ll be using it — they’ll need to scan it on their own device. Note that each QR code can only be installed on one device, so don’t scan it yourself if you’re buying it for someone else.
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Compatible Devices
Make sure your phone is eSIM-ready before you complete your purchase.
Installation Overview
Ready to install? Follow our guide to get your eSIM up and running in minutes.