Create an account with email
1
Open registration
On the sign-in screen, choose the registration option.
2
Enter your email and password
Follow the fields and password rules shown in the app.
3
Finish registration
Complete any confirmation the app asks for. Then sign in to your account.
Already have an account?
Sign in using the method linked to that account. If your orders seem to be missing, first check that you’ve signed in to the correct account. Don’t create another account just to find an earlier purchase.Forgot your password?
If you use email and a password:- Tap Forgot password? on the sign-in screen.
- Enter your email and follow the recovery steps shown.
- Check your spam folder if a recovery message doesn’t arrive.
Your profile settings
In Profile, you can find your email, language and currency settings, the Help Center, support, legal documents, and available account actions. Sign out ends the current session; it doesn’t remove your eSIM purchases or order history. You’ll need to sign in again to access them. Delete account is a different action. Read the confirmation carefully before proceeding, especially if you have active eSIMs or refunds in progress.Notifications
You can manage notification preferences in Profile. Service messages and marketing preferences serve different purposes.Notifications
See which alerts you can control and where they appear.
Suspicious account activity?
Change or recover your password if you use one, check your orders, and contact support if you see something unfamiliar.Contact support
Describe the access issue without sending passwords or verification codes.