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Nobody wants to hit a data wall in the middle of a trip — especially not when you’re mid-navigation or mid-photo-upload. The good news: if your eBanano plan is running low, you can add more data instantly from the app or website, wherever you are. No new eSIM, no QR codes, no reinstalling anything. Just a few taps and you’re back online.

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How to Top Up Your Plan

1

Open the eBanano App or Website

Launch the eBanano app on your phone, or head to ebanano.com in your browser and sign in to your account.
2

Go to My eSIMs

Tap or click My eSIMs to see your active plans. Select the plan you’d like to top up.
3

Tap Top Up or Add Data

On your plan’s detail page, tap the Top Up or Add Data button. If you don’t see it, your plan may have already expired — see the section below.
4

Choose a Data Package

Browse the available top-up options and pick the one that fits your needs. Whether you need a little extra to get through the day or a bigger boost for the week, there’s a package for you.
5

Complete Payment

Review your order and complete the payment. eBanano accepts all major credit and debit cards, as well as popular digital wallets.
6

Your Data is Added Instantly

That’s it! Your new data is added to your existing plan right away — no waiting, no restarting your phone, no scanning a new QR code. You’ll see the updated balance in My eSIMs straight away.
Top-up data is added to your current eSIM profile — you don’t need to reinstall, re-scan, or do anything extra to your phone. Your eSIM keeps working exactly as it was; it just has more data now.

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What If My Plan Has Already Expired?

Unfortunately, once a plan has expired, it can no longer be topped up. You’ll need to purchase a new eBanano plan for your destination instead.However, if your plan is still active but getting close to its expiry date, you can top up early to extend your data before the clock runs out. We recommend keeping an eye on your expiry date in the app — it’s shown right alongside your remaining data balance.To buy a new plan after expiry, head to the eBanano app or website, search for your destination, and follow the standard purchase flow. Your new eSIM will be a separate profile, so you may need to activate it on your device.
Keep an eye on your balance the day before your plan expires — topping up proactively means zero downtime. You’ll wake up the next morning with data still flowing, rather than scrambling to reconnect.

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Refund Policy for Top-Ups

Top-up purchases are generally non-refundable once data has been added to an active plan. If you run into an issue — like being charged but not receiving your data — please reach out to our support team right away and we’ll sort it out. For full details on refunds and purchases, see our Purchases & Refunds guide.

Managing Data

Check your remaining balance and learn tips for making your data go further.

Order History

View your past purchases and top-ups in your eBanano account.
Last modified on September 11, 2026