Documentation Index
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eBanano home page

Getting started

What Is eBanano
What is an eSIM
Compatible Devices
Check carrier lock
Choosing a Plan
What's included
When your plan starts
Buying for someone else

Installation

Before installing
iPhone or iPad
Android
QR code on same phone
Manual installation

Using eSIM

Connect after arrival
Data roaming
Switch mobile data
Balance and validity
Multiple eSIMs

Purchases & refunds

Payment methods
Currency
Promo code
Orders and receipts
Payment fails
Charged but no eSIM
Refund eligibility

Troubleshooting

Won't install
Won't activate
No Service
No internet
Slow internet
Deleted by mistake
Wrong device

Account

Create account
Reset password
Profile
Notifications
Security
Delete account

Bananos & rewards

What are Bananos
Earn Bananos
Use Bananos
Loyalty levels
Bananos not credited
Referral program
Invite a friend
Referral not credited

About eBanano

Where available
Contact support

eBanano home page

How to enable data roaming for your eBanano eSIM

How to turn on data roaming on iPhone and Android so your eBanano eSIM can connect to local networks abroad.

Last modified on September 17, 2026

Switch mobile data

How to choose which SIM handles mobile data on iPhone and Android and how to switch between your eBanano eSIM and home SIM.

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